Ride N Revive

Partner Network Policy & Commercial Partnership Agreement

Mechanic agreement, workshop partner policy, fleet partner policy, and network protection standards.

Effective June 2026MechanicsWorkshopsFleet Partners

PREAMBLE

This Partner Network Policy ("Agreement") governs the relationship between Ride N Revive ("RNR") and all registered mechanics, technicians, workshops, garages, fleet operators, towing providers, service centres, corporate fleet clients, and commercial partners utilizing the Ride N Revive platform.

By registering, accepting assignments, onboarding as a partner, or using Ride N Revive systems, you agree to be bound by this Agreement.

PART I – MECHANIC & SERVICE PROFESSIONAL AGREEMENT

1. Purpose

Ride N Revive maintains a nationwide network of professional mechanics and technicians to provide reliable, transparent, and high-quality vehicle assistance services.

Every mechanic represents not only their own expertise but also the reputation of the Ride N Revive brand.

2. Eligibility Requirements

To become a Ride N Revive Mechanic Partner, applicants must:

Be at least 18 years old.
Possess relevant technical experience.
Submit valid government identification.
Provide active bank account details.
Maintain a working smartphone.
Complete Ride N Revive onboarding requirements.

Ride N Revive reserves the right to approve or reject any application.

3. Independent Contractor Status

Mechanics acknowledge that:

They are independent contractors.
They are not employees of Ride N Revive.
No employment relationship is created.
No PF, gratuity, insurance, or employment benefits are automatically provided unless separately agreed.

Mechanics remain responsible for their own tax, regulatory, and statutory obligations.

4. Service Standards

Mechanics shall:

Arrive professionally dressed.
Carry required tools.
Communicate respectfully.
Follow industry-standard repair practices.
Provide honest recommendations.
Use approved invoicing procedures.
Maintain service quality standards.

5. Prohibited Conduct

Mechanics shall not:

Overcharge customers.
Demand off-platform payments.
Use abusive language.
Install counterfeit parts.
Misrepresent repair requirements.
Create fake job reports.
Share customer information.
Solicit Ride N Revive customers privately.

6. Customer Non-Solicitation Clause

Mechanics agree not to:

Directly market services to Ride N Revive customers.
Divert future bookings outside the platform.
Circumvent Ride N Revive payment systems.

This restriction remains effective throughout the partnership and for 12 months after termination.

7. Payments & Earnings

Mechanic earnings may consist of:

Service Charges
Labour Revenue
Incentives
Performance Bonuses
Emergency Assistance Fees

Payments shall be processed according to Ride N Revive payout schedules.

8. Performance Monitoring

Ride N Revive may evaluate:

Customer Ratings
Response Time
Service Quality
Job Completion Rate
Complaint Ratio
Reliability Score

Repeated violations may result in suspension or termination.

9. Tools & Equipment

Mechanics are responsible for maintaining:

Service Tools
Safety Equipment
Diagnostic Devices
Mobile Connectivity

Ride N Revive shall not be responsible for personal equipment losses.

PART II – WORKSHOP PARTNER POLICY

10. Purpose

Ride N Revive partners with independent workshops and garages to provide expanded service coverage, specialized repairs, inspections, diagnostics, and maintenance solutions.

11. Workshop Eligibility

Workshop partners must:

Hold valid business registrations.
Maintain operational premises.
Employ qualified personnel.
Maintain professional repair standards.
Comply with applicable laws and regulations.

12. Service Quality Requirements

Workshop Partners must:

Use trained staff.
Maintain safe work environments.
Follow manufacturer-recommended procedures.
Provide transparent quotations.
Maintain repair documentation.
Honour approved warranties.

13. Brand Representation

Workshop partners may identify themselves as: "Ride N Revive Authorized Service Partner" only during active partnership periods and subject to branding guidelines.

Unauthorized use of Ride N Revive trademarks is strictly prohibited.

14. Service Audits

Ride N Revive reserves the right to conduct:

Quality Audits
Customer Satisfaction Reviews
Operational Inspections
Documentation Verification

Failure to maintain standards may result in corrective action or termination.

15. Parts & Inventory Standards

Workshop partners shall:

Source parts from authorized channels.
Avoid counterfeit products.
Maintain inventory records.
Provide warranty documentation where applicable.

16. Data Protection

Workshop partners must:

Protect customer information.
Prevent unauthorized disclosure.
Use data solely for service fulfilment.

Customer data remains the property of Ride N Revive and its customers.

PART III – FLEET PARTNER POLICY

17. Purpose

Ride N Revive provides roadside assistance, preventive maintenance, repair coordination, battery support, inspections, and emergency response solutions for fleet operators.

Fleet partners may include:

Logistics Companies
Corporate Fleets
Delivery Operators
Rental Companies
Taxi Operators
Commercial Vehicle Operators

18. Fleet Onboarding

Fleet operators may be required to provide:

Business Registration Documents
GST Information
Fleet Size Information
Vehicle Inventory
Authorized Contact Details

19. Fleet Service Coverage

Fleet services may include:

Roadside Assistance
Preventive Maintenance
Breakdown Support
Vehicle Health Monitoring
Emergency Dispatch
Battery Services
Towing Support
Dedicated Account Management

Coverage depends on subscribed plans and operational availability.

20. Fleet Responsibilities

Fleet partners agree to:

Maintain accurate vehicle records.
Provide correct service requests.
Authorize designated representatives.
Cooperate during service delivery.
Pay invoices according to agreed terms.

21. Service Level Commitments

Ride N Revive will use commercially reasonable efforts to:

Prioritize fleet emergencies.
Reduce vehicle downtime.
Coordinate repairs efficiently.
Provide service visibility.

Response times remain subject to operational conditions.

22. Commercial Terms

Fleet agreements may include:

Monthly Billing
Prepaid Plans
Annual Contracts
Enterprise Pricing
Volume Discounts

Specific commercial terms shall be documented separately.

23. Account Suspension

Ride N Revive reserves the right to suspend fleet services where:

Payments remain overdue.
Fraudulent activity is detected.
Contractual obligations are breached.

PART IV – PARTNER NETWORK PROTECTION POLICY™

24. Confidentiality

Partners shall not disclose:

Customer Information
Pricing Structures
Internal Processes
Business Strategies
Operational Data

without prior written consent.

25. Intellectual Property

The following remain exclusive property of Ride N Revive:

Trade Name
Logos
Trademarks
Mobile Applications
Website Content
Software Systems
Operational Processes
Training Materials

No partner acquires ownership rights in Ride N Revive intellectual property.

26. Non-Compete & Platform Protection Clause

Partners shall not:

Copy Ride N Revive systems.
Replicate business processes.
Create competing services using proprietary information.
Misuse customer databases.
Reverse engineer platform operations.

Violation may result in legal action and immediate termination.

27. Termination of Partnership

Ride N Revive may suspend or terminate partnerships for:

Fraud
Misconduct
Customer Complaints
Brand Misuse
Data Breaches
Repeated Quality Failures
Regulatory Violations

Termination may occur without notice in serious cases.

28. Limitation of Liability

Ride N Revive shall not be liable for:

Lost Business Opportunities
Loss of Profits
Indirect Damages
Consequential Damages
Third-Party Claims

Liability, if any, shall be limited to outstanding amounts payable under the relevant partnership arrangement.

29. Governing Law & Jurisdiction

This Agreement shall be governed by the laws of India.

All disputes shall be subject to the exclusive jurisdiction of the courts located in Gurgaon, India.

Ride N Revive Partner Pledge

Together we commit to honest service, transparent pricing, customer safety, professional conduct, genuine parts, data protection, and long-term trust.